Privacy Policy

Last updated: April 30, 2026

1. Information We Collect

When you purchase credits through this portal, we collect your first name, last name, and email address. This information is used solely to process your payment and deliver credits to your Marq AI account. We do not collect any additional personal information beyond what is required for the transaction.

2. Payment Processing

All payment processing is handled by our secure payment partners. We support multiple payment methods including Cash App, Apple Pay, PayPal, Venmo, Google Pay, Square, and major credit/debit cards (Visa, Mastercard, American Express, Discover). We never store, process, or have access to your credit card numbers, bank account details, Cash App credentials, or any other sensitive financial data. Each payment partner's respective privacy policy governs the handling of your payment data.

3. How We Use Your Information

Your name and email are used to:

• Create or locate your Marq AI account
• Add purchased credits to your account balance
• Generate invoices and transaction receipts for your records
• Communicate about your purchase, billing issues, or refund requests
• Provide customer support when you contact our billing team

4. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is shared only with our payment processors (Stripe, PayPal, Square) for payment processing and within our own systems for account management and order fulfillment.

5. Data Security

All transactions are encrypted using 256-bit SSL/TLS encryption. We implement industry-standard security measures including PCI DSS compliance to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment data is tokenized and handled by PCI-compliant payment processors.

6. Data Retention

We retain your purchase history and account information for as long as your Marq AI account is active, and for a reasonable period thereafter for legal and business purposes. Transaction records are kept in accordance with applicable tax and accounting regulations.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact our billing support team using the information below.

8. Contact Us

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